Service

Over 600 IT organizations across the U.S. trust ServIT to fulfill all their technology needs while providing outstanding customer service and support. Throughout this entire web site, we've talked about our commitment to customer care. But, we don't want you to just take our word for it. Here's your chance to see it in their words. Read on to see what our customers say about us and check back often. We have plenty more where these came from.

Maintenance On Demand

If an ounce of prevention is worth a pound of cure, then it makes sense to address the weighty issue of maintenance from both perspectives. ServIT offers comprehensive maintenance solutions, but we don't just show up when something breaks. ServIT is there all the time with preventative maintenance solutions and we document the work so that you know you're getting what you pay for.

ServIT field technicians average over 18 years of experience servicing and maintaining all kinds of hardware for IT organizations and our midrange and PC specialists average over 100 preventative maintenance visits per month.

Of course, things will break and when they do, you're one phone call away from a real person who can troubleshoot some issues over the phone or dispatch a technician to make repairs the same day. ServIT belongs to a 2,000-member consortium that can get parts anywhere, anytime, all around the country.

Need 24x7 support for some areas of the business while others are fine with daytime hours only? Need different levels of maintenance for different systems? ServIT has you covered from our most extensive full-service 24x7 nobody goes home until it's fixed agreements to more cost-effective solutions for less critical components.

Experienced technicians with one of the lowest average "time to repair" in the business. Customizable service levels. These are just some of the reasons why over 500 customers rely on ServIT for their maintenance solutions. Isn't it time you tried ServIT too?

Preventative Maintenance

·Documented preventative maintenance schedule
·Documented visits so customers know work is done
·Customizable solutions down to the system level

Emergency Maintenance

·Same day service
·Experienced technicians who address issues immediately
·Fast parts delivery anywhere in the country
·Hardware and software maintenance from one partner

"ServIT's maintenance staff is prompt and has always been able to handle any problems we've had on the first call. We have a lasting partnership and I'd recommend them to others. ServIT has a great track record with us."

Constance Adams
Bertsch Services

"ServIT is a great source for products and information. They provide several services for us including first line response for our mid-range systems, support for our high availability solution and last but not least, ServIT is our IBM business partner."

Ron LeFave
Alcan Cable

Call or e-mail us today:

Support@servit.net

Services@servit.net

770-499-6300

Coverage Map:

Rees, Inc.

"We switched our computer maintenance to ServIT in 1999 and since that time, our maintenance costs have gone down and the level of service has continued to be outstanding. ServIT's technicians are professional and have expert knowledge. The equipment we've purchased from ServIT has been very cost-effective and reliable. I'm confident we'll continue to be one of ServIT's most satisfied customers."

Paul White
Rees, Inc