We automate the administration of your critical business systems based upon a set of operating standards and metrics to ensure your infrastructure is healthy and available.
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AIT What’s Included
All-Inclusive Technology - What's Actually Included
What is ServIT
All-Inclusive Technology (AIT) is the coming together of all of ServIT’s tools, processes, equipment, facilities, and people to fulfill one simple promise: We will simplify your life, allowing you to stay focused on running your business. At its heart, AIT is all about predictability – predictable pricing and predictable system availability. There will never be any surprises. You will NEVER pay more for all the support your business requires. On top of that, All Inclusive Technology comes with an SLA-based, money-back guarantee.
Administration
Administration / Automation
- Access to Tools
- Anti-virus Deployment & Updates
- Vendor Management
- Patching
- New User Setup
- Termination
- Server & Workstation Configuration & Management
- Network Device Configuration & Management
Monitoring
The monitoring tools we employ utilize intelligent prioritization of notifications based on parameters defined specifically to support your environment.
Monitoring
- Servers • Workstations
- Network Devices
- Security Posture
- Utilization & Utilization Trends
- Critical & Non-Critical Device Thresholds
Control & Remediation
Whether our monitoring tools tell us you have a problem or you call our support hotline, send us an eMail, or use our support portal; you’ll receive a warm transfer to our dedicated support teams who can reach out to help you from across the street or across the globe.
Control & Remediation
- Connect to humans who will solve the toughest issues with speed and reliability
- Seamlessly integrated into any environment
- Unlimited Live Support
- Remote Diagnostics
- Secure connection to our support
professionals
Reporting
What are your key performance indicators? What metrics do you care about? No matter what they are, our monitoring tools collect real-time information that can be aggregated into meaningful, custom reports and trend analytics.
Reporting
- Data aggregated from our remote monitoring tools allows us to see trends in your environment
- Analysis of historical use trends get your potential problem areas into clear focus allowing proactive remediation before you have an event to impact your business
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